Why the need for a Support Service?

The introduction and implementation of a tailored support service is due to our commitment to providing the best possible service where Maximizer and CABC add-on products are concerned. A customized support plan will enable you, the user to perform reliable and effective work on your Maximizer system.

What are the benefits of having a Support Package?

Being part of CABC's software support service has many benefits for you, the customer. The main benefit of a support package for you the user is that it can be customized to the support level you anticipate you need. Included in the support package is the logging and tracking of customer support calls. Our help desk will actively manage the progress of investigation and problem resolution to an agreed call closure with you the client.

Features of the Support Service

There are three different support plans that are available, ranging from basic through to custom support. There are various features within each package offering different levels of support that ensures that we have a support contract that suits your needs.