CABC's new unit-based top-ups bring flexible and affordable help to using your Maximizer CRM effectively. Three options are available, each designed to provide day-to-day assistance with the software.

"Our unit-based support is an extension of our standard 'break-fix' contract," explained CABC's Ian Wallace. "It gives our customers the opportunity to buy the 'how do I?' help they need for everyday Maximizer issues and at rates approaching half our normal hourly rate for consultancy".

Three top-up services are available:

-    Reactive - administrative help to configure and manage your Maximizer CRM software
-    Proactive - weekly remote system checks of your Maximizer installation
-    Telephone training - on specific Maximizer functionality

All support is provided direct by CABC consultants and is available to all Maximizer customers who buy a standard 12 month support contract. The top-up services are priced in 15 minute units and make up a comprehensive consultancy package that's very competitively priced.

"Standard support is very much an insurance against major failure," continued Ian. "Depending on circumstances, companies may call on this a lot or not at all. Our top-up packages, on the other hand, are available for day-to-day operational issues and are our response to what our clients have told us will make a difference to their use of CRM."

CABC verdict: Unit based 'how do I?' support is an extremely cost effective way of securing consultancy input into getting the most from your Maximizer CRM.

Interested? To discuss which support top-ups might be best for you just give CABC a call