Wherever you are, and whenever you want, you can now access your
essential CRM data through mobile devices such as Blackberry, Windows Mobile
and iPhone, and other smart phones. You just need MaxMobile, the Maximizer
CRM mobile option available with the latest 10.5 release.
advent of MaxMobile means you can reliably respond to customers while on the
road and kiss goodbye to being chained to the office, or dependent on the
laptop, in order to access your CRM.
With direct installation on each device, MaxMobile gives you access to
accounts, sales, order status and schedules when you’re out and about,
freeing you from the uncertainties of remote PC connectivity or unmanageable
paper records. A pre-set list of contacts, tasks and appointments can be
stored on the device and wirelessly updated with the office. Your entire CRM
data is also accessible via the internet and any emails sent from the device
automatically update the central history.
MaxMobile is also about improving the customer experience, as CABC’s Ian
Wallace explains. “When a mobile worker is doing business with a customer
face-to-face away from base, it helps enormously if he has all of the
customer’s information, past and present, right at his fingertips. And
that’s what MaxMobile delivers.
“You can review a customer status, see past
buying history andcustomer
service cases at the office, all while the
customer is waiting"
“That means you can meet your customers’ demand for near real-time
response to their issues and leave them completely satisfied with their
experience in dealing with you. And that should translate into greater
loyalty to your business.”
CABC verdict: MaxMobile will really improve customer interactions for
remote or mobile workers by giving them immediate access to their key CRM
MaxMobile is included in your licence for Maximizer CRM 10.5
Professional and Enterprise editions and is an option in Group edition. To set it
up, or to discuss an upgrade, just call CABC.
You can learn more about MaxMobile from the links